| E S S E NT I A L S KI L L S RE Q UI RE D | Communication & Presentation Skills
• Expresses and transmits information with consistency, clarity, and confidence
• Ability to communicate with ease both in written and verbal form
• Demonstrates active listening techniques to understand effectively, interpret outcomes and formulate the next steps
• Can read a room and understand implications
• Delivers engaging prepared presentations to clients and presents ideas in a compelling way
• Within a project context, can think on their feet and answer client questions in a succinct and strategic way
• Can facilitate and lead client workshops
Project Management
• Effectively runs projects within timelines
• Ability to lead any tier 2 and tier 3 projects
• Ability to prioritize workflow to meet project deliverables
• Acts as day-to-day primary point of contact with clients
• Ability to lead internal and client project kick-off meetings
• Accountable for keeping project tracker up to date and approving invoices if the project lead
• Approaches recruiting with strategic and creative problem-solving skills
Client Management
• Anticipates client expectations and ensures they overdeliver through execution and deliverables
• Proactively manages client needs without client or Senior Management prompting
• Actively problem solves to overcome challenges and develops win/win solutions for client and the company
• Ensures timely communication with clients
• Builds client relationships that instill confidence and trust
• Effectively manages the backroom
Discussion Guide Development
• Ability to deconstruct a client need into the required knowledge areas to pursue and develop client-ready discussion guides
• Leverages, interprets and integrates existing projective techniques and can develop new ones when needed
• Sells guide rationale to clients and can apply judgment for when to push back on client feedback
Moderation
• Ability to moderate across all methods and respondent types
• Ability to adapt in the moment and be present in the interview
• Ability to be strategic and not depend on discussion guides
• Ability to procure deep insights and knows when to probe in strategically rich areas
Debrief Writing
• Manages the debrief writing process, including brainstorm meetings, on time
• Leverages Strategic Oversight (SO) as required
• Visualizes concepts or insights in an impactful way
• With direction, creates a clear, tight and persuasive story
• Elevates all debriefs with strategic thought
About the Client:
The client uses Applied Anthropology Thinking (AAT)™ to go deeper beneath the surface to better understand human behavior, enabling our clients to drive business decisions with unique humanistic insights.
As a full-service qualitative research consultancy, the client is a globally-recognized leader in humanistic insights.
We have been pioneering the application of Anthropology in marketing and business for over two decades. We leverage our Applied Anthropology Thinking (AAT)™ approach to create game-changing business results for our clients around the world.
Central to our approach is the Anthropological principle that 80% of what drives human behavior lives at a subconscious and “hidden” level.
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