Senior Client Associate

Deadline 30 June, 2019 Position Ref: 1094

Account Manager Sales

Total Experience (months or years)



Senior Client Associate

Major Purpose of the Position:

Incumbents in this position are responsible for managing numerous sales projects allowing the sales staff to focus on meeting with clients and developing business. The incumbent will work with their assigned client development directors to expand existing and new accounts. Will perform in the areas of providing input on selling initiatives based on achieved knowledge of relevant market information including sales and marketing strategies, visions and goals.  Fully manage the daily activities of an appropriate level of designated accounts.   Working with the client development director and other client support staff, will achieve maximum sales profitability and growth for assigned clients by effectively selling the company‘s products and/or related services.

Primary Responsibilities:

Incumbents will be responsible for the following for their respective clients:

  • Promote, sell and secure orders from existing and potential clients.
  • Prepare documents such as price quotes, terms of the sale, delivery dates and service obligations.
  • Provide routine dependable back-up coverage for your respective sales rep.
  • Keep abreast of products, applications, technical services, market conditions, competitive activities, advertising and promotional trends.
  • Provide management with written and oral reports on client needs, problems, interests, market situation, competitive activities and potential new products and services.
  • Submit periodic reports detailing activity and sales volume
  • Continually monitor project progress and resolve problems as they arise,
  • Maintain project files, including complete documentation and audit trail.
  • Maintain strong relationship with the client during the entire project process, reporting regularly to the client on their deliverables in order to ensure outstanding customer satisfaction.
  • Conduct follow-up calls to all your clients to ensure satisfaction with all agreements reached during the sales process. 
  • Will be a key resource for training on bidding and feasibility for new hires within the sales and support teams.
  • Manage a given account or accounts with senior management oversight.
  • Will handle special projects as determined by the manager.


Minimum Qualifications Requirements:

  • 1½ - 3 years of prior experience in a sales support position with comparable experience at another company.
  • Must have completed 2 special projects as determined by the manager.
  • Must be computer literate
  • Demonstrated problem solving and organizational skills and manage multiple programs/projects, respond to diverse workloads/schedules and achieve quality results
  • Demonstrated ability to work independently in a fast-paced environment.
  • Must be detail oriented, flexible and resourceful.
  • Must adhere to the highest level of customer satisfaction standards in the industry.
  • Must to able to communicate effectively both verbally and in writing.
  • Successful completion of college level training in the areas of market research. A college degree is preferred.
  • Marketing Research a plus.


Wilton, CT




36 Months

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