Research Manager

Deadline 31 August, 2022 Position Ref: 2057


The Research Manager position requires a dynamic, talented person who enjoys client servicing, data analysis, and managing the mechanics of research projects. It’s an exciting role for someone looking to work collaboratively to help clients solve challenging business issues. The Research Manager will support and report to an Associate Director. This role is responsible for executing client projects with the support of 1-2 Research Analysts, managing their day-to-day workflow. The Research Manager will also help turn data into unique insights-driven client deliverables with the guidance of the Associate Director.
Project management duties will include all aspects of a market research project and include both quantitative and qualitative methodologies. The Research Manager will be developing client management skills, data analysis skills, analytical reporting and storytelling skills, as well as presentation
techniques under the guidance of the Associate Director.

A successful Research Manager would excel at the following:
You are constantly inquisitive with the dynamic sensibility of a journalist. You are naturally curious, with a love for going beyond the obvious and the mental agility to look for the best solutions from multiple perspectives. You are comfortable developing insights to influence solutions, pulling together crisp narratives that inspire action.
You are an awesome organizer with exceptional attention to detail. You are proactive and forward-thinking with a high level of project and team management skills, with the ability to identify data quality issues as well as resolve those issues with vendors.
You have a passion for understanding how consumers interact with brands today, the role brands play in people’s lives, and the ability to translate this into action.
You fully understand the project management needs within the research process – from questionnaire development to analysis.
You are able to coordinate with various vendors on questionnaire programming, sample procurement, field management, data processing, and report population.
You are a self-starter and can work independently with guidance from senior staff.
You enjoy working in a collaborative, team-first environment.
You are skilled at multitasking and balancing multiple projects and priorities.
You are inventive, resourceful, and willing to learn new techniques.
You have a desire to continually challenge yourself and aspire to exceed client expectations.
You can work in a fully remote environment with team members across multiple time zones.

The ideal candidate will have:
At least 3 years of vendor-side market research experience using a variety of quantitative and qualitative methodologies.
Experience extracting compelling insights from large data sets and crafting story-driven client deliverables.
Strong proficiency in Microsoft Office Suite including: Excel, PowerPoint, Word.
Proficiency in Google Suite including: Google Docs, Sheets, and Slides.
Experience delegating tasks and managing others.
Experience navigating different data sets – from Excel tabs to SPSS to online data portals.
Familiarity with multiple online survey environments and online reporting tools (such as Decipher, Qualtrics, Confirmit, etc.)
Strong attention to detail and commitment to accuracy, with a dedication to maintaining the integrity of information.
Strong critical thinking and problem-solving skills, including an ability to think creatively and “outside the box.”
Strong written and verbal communication skills.
Strong project management skills, with a demonstrated ability to manage time efficiently and prioritize tasks across multiple projects with competing timelines.
Experience presenting projects internally or to clients is a plus – but not required.

Key to this position is an exceptional work ethic, commitment to supporting one’s team, and intense attention to detail. The ideal candidate will be inspired by our fluid and dynamic structure, take advantage of opportunities to fly solo, and be open to learning from senior staff. A great sense of humor and an easy-going attitude is essential.

Job Benefits:

A career opportunity offers competitive wages and benefits such as:
Flexible working environment (Candidate need not be located in the Southern California area; we currently have a fully remote office)
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Vision Plan
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Days

About us:
The company was founded in 2010 born from an idea that there was a way to do things differently – both in our work and in our culture. Alter Agents has become an industry thought leader not only in our approach to research but also in our approach to project management and employee engagement.
Articles and papers written by our team have appeared in AMA, Forbes, Quirks, ESOMAR, and other publications. We proudly partner with a mix of global clients, challenger brands, government agencies, and startups. Our perspective on the rise of promiscuous shopping informs our research design and brings fresh, relevant insights to our clients.
Our success is built upon very strong client relationships nurtured through excellent service, attention to detail, and commitment to quality. We believe executing quality research is a commodity in our 
industry. Our attention to partnering with our clients on strategy sets us apart from more traditional
research shops. The people that thrive here are ambitious, motivated collaborators who are looking to build something unique and lasting and propel their careers to the next level.
Please note the client is currently a work-from-home company.


Remote in USA



Remote Work



36 Months

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