Research Director

Deadline 30 April, 2022 Position Ref: 2028
Expertise

Researcher


Description

Research Director


The client delivers real-time consumer insights at the speed of the on-demand economy with our end-to-end consumer insights platform. Our vision, commitment, and investment in technology set us apart from our competitors.  We bring the value of agile research.  We combine the best platform technology, one of the largest pool of respondents, and outstanding client services, and research team that always goes the extra mile for clients.

By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.

The Research Director enhances our value proposition by supporting the research initiatives of our sales and delivery teams to provide clients with best-in-class client solutions.

We are looking for someone to:
Work in concert with the sales organization to expand current, and develop new relationships with clients by assisting with proposal development and the research design process
Develop credibility with key client stakeholders by participating in client calls and meetings; seen as an expert in marketing research
Design, coordinate and execute marketing research initiatives
Drive actionable results and insights from the data collected
Serve as a liaison with internal and external operations teams. 
Mentor and train junior level research managers


You are a fit if you are:
An expert in marketing research and technology solutions
Driven and self-motivated to be successful in whatever you do
Collaborative: you naturally share ideas and never lose sight that you are part of a team
Able to adapt to change and flourish in a dynamic environment
A creative problem-solver, with the ability to excel in a fast-paced environment
You bring these skills with you:
Passion for marketing research and technology to support 
Strong listening, oral, and written communication skills – Able to understand, interpret, clarify and confirm the requests and needs of others
Experience delivering client demonstrations and presentations
Ability to balance overall project goals with a multitude of logistics requirements and key milestones
Familiarity working with costing models and managing the details of project specifications
·       Experience managing client relationships to identify needs and to translate needs into action

·       8+ years of writing and editing questionnaires, analyzing data, interpreting results, offering guidance and advice based on those results

BA/BS
MS Marketing/Market Research/Marketing Science
Proficient in SPSS or equivalent data manipulation software
 

 

Responsibilities:
Client Service and Development Tasks

Works in concert with the sales organization to expand current, and develop new relationships with clients by assisting with proposal development and the research design process
·       Collaborates with the respective sales representatives to assure a coordinated effort with each account, where needed

Develops personal credibility with key client stakeholders by participating in client calls and meetings; seen as an expert in market research
Drives actionable results and insights from the data collected
Project Tasks

·       Manages all project tasks—research design, questionnaire design, fieldwork coordination, and interpretation of the data through reporting and analysis, to ensure successful and efficient project completion

·       QC the translation of sampling specifications into sampling parameters within specific ad hoc and tracker projects

·       Responsible for the accuracy, thoroughness, quality, and timeliness of projects

·       Ensures that all internal team members understand the projects’ expected outcomes, and monitors the progress of each project at each stage to ensure successful completion

·       Demonstrates mastery of project management skills

·       Diplomatically responds to operational issues and is able to coordinate appropriately for necessary resources

·       Manages project costs to ensure that projects are delivered at or above expected profit levels and notifies senior staff when issues arise

·       Helps train junior staff on questionnaire development and data reporting

·       Versed in all of Toluna’s offerings and operational processes across Toluna and Harris Interactive

·       Completes all calls and follow-up calls in a timely manner to assure maximum results are obtained

 


Location

Remote in the USA


TX

UNITED STATES of AMERICA


Remote Work

Yes


Duration

36 Months


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