Description
Qualitative Recruiting Project Manager (Full Time- Remote)
Join an engaging and excited team! Our primary focus is respondents for research, and everything that surrounds the respondent, so our clients have the best possible people in their projects. With a strong emphasis on team, excellence, creativity, and innovation – these traits are cornerstones of our firm. We are growing!
As part of our growth and change, our team is seeking a Respondent Recruitment Project Manager. This position is client-facing and the hub between our internal recruitment center and our research partners and clients.
Who You Are & What You’ll Do
- Communicate directly with your clients to understand the needs of each project and help each client through all steps of recruitment, the incentive process, transcription, and any additional service where we can support the success of the project.
- Lead kick-off calls and be an ambassador for our brand, ensuring that expectations of project specifications, quotas, delivery, timeliness, and other requirements of the project exceed the client’s expectations.
- Engage with the leadership of the recruiting department, and the firm, for the smooth recruitment of a project, and address any challenges that arise during the course of recruitment for marketing research.
- Oversee associate project managers and the recruitment team that is dedicated to your projects, with the goal of a white-glove experience for the client.
- As a project manager, you will work closely with our clients to build trust and grow both our businesses.
What You’ll Bring
- The ideal candidate will have at least five year’s experience in a project management role overseeing respondent recruitment in a focus group facility or field services firm.
- College or Masters Degree
- Able to manage 10 to 20 projects on average simultaneously
- Strong comfort level in:
- Electronic pre-screeners
- Respondent recruitment excellence
- Quota management
- Invoicing
- White glove Client Experience
- Advanced client communication skills and ability to be proactive in problem-solving. Strong background in qualitative recruitment as to being able to bring innovative solutions.
- Every project has a solution belief
- Cool under pressure & a true love of juggling many tasks
- Self-starters & independently motivated toward client success
WHAT YOU CAN EXPECT IN RETURN:
- Competitive salary
- WFH option
- Medical, Dental, and Vision benefits
- Generous PTO policy
- 401K program
- Access to opportunities to expand your skillset and share your knowledge with others across the organization
- Company culture of career development & industrywide impact
- FUN colleagues and a familial culture that values each person
