Client Service Consultant

Deadline 30 June, 2021 Position Ref: 1862
Expertise

Researcher Qualitative


Description

Client Service Consultant, Americas

About the Client
The client is a technology-driven consultancy that is passionate about building the next generation of consumer intelligence and data. Through our industry-leading video-technology system, we bring human behaviors and experiences to life for the world’s leading brands.   
Our history began with carrying an inflatable sofa around the streets of London and asking people to share their stories, on video, with no predetermined set of questions or responses. Just a conversation about what mattered in their lives. 
Since those days, we’ve built technology and innovative approaches that stand at the intersection of data and empathy - illuminating trends, behaviors, experiences that would otherwise go undetected and unmined. Through our video technology, brands have gained access to more authentic and valuable data, analytics, and insights at scale.
We are expanding our US team and looking for a self-driven, energetic, and passionate person to join our team as a Client Service Consultant, Americas to deliver deep qualitative insights and storytelling through video technology.  

Desired experience, skills, & interests include…
·        3 to 5 years experience in qualitative and quantitative analysis & delivery (agency and/or brand experience preferred)
·        Experience in client management and delivery
·        Ability to create visually exciting stories and presentations to clients
·        Clear understanding of the Insights industry and how to engage clients, with a strong knowledge of research design and execution
·        A passion for helping clients address business challenges using technology and innovative approaches
·        Initiative and drive to develop new client opportunities and build partnerships with clients
·        Keen to work with an entrepreneurial spirit to drive forward innovation within the insights industry
·        Ability to focus details while maintaining an understanding of the overall, strategic picture & need
·        Ability to successfully lead and manage project delivery across the business
·        Ability to find creative solutions to improve efficiency without compromising quality and client delivery
·        Excellent communication skills
·        A team player with an interest in developing talent and creating a positive company culture

The client offers competitive benefits and salary packages


Location

Remote in the Northeast USA


PA

UNITED STATES of AMERICA


Remote Work

Yes


Duration

36 Months


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