Description
Client Manager
Location: Wilton, CT
Major Purpose of the Position:
Responsible for the day-to-day management of existing client relationships and the sale of the company’s products and services to new and prospective clients with an annual revenue goal of between $1,000,000 up to $1,500,000. In addition, Client Manager will support VP, Media & Entertainment with critical elements of the business development process including; ongoing account development, pricing and proposal support across the full suite of solutions.
Primary Responsibilities:
- Developing business from inactive clients, as well as expanding the business from the individual’s existing client base.
- Responsible for sales of company services/products to clients.
- Must be perceived by the client as an expert in understanding their research needs. Support VP, Media & Entertainment in developing solutions to support clients research needs
- Uncover new business opportunities within the client base.
- Develop & help maintain client relationships by conducting regular proactive contact campaigns to generate business.
- Provide a smooth transition of accounts to the sales support staff through effective internal communications and proper client profile documentation.
- Educating potential clients about online marketing research and the client's digital offering.
- Making sales presentations, write proposals and provide bids to clients.
- Designing appropriate research projects to address the marketing issues raised by clients.
- Keeping a pulse of the progress of projects and follow up with clients in an effort to develop ongoing relationships and repeat business.
Minimum Qualifications Requirements:
- 4 years of sales and account management experience with a background in market research a plus.
- Experience selling market research digital solutions such as survey authoring platforms and custom communities a plus.
- Prior experience servicing clients in the media and entertainment vertical an advantage.
- Past achievement in new and expanded client business generation.
- Demonstrated ability to actively manage multiple tasks and work within a team environment
- Must be a goal-oriented, persuasive, self-motivated and independent worker
- Must be able to work well under pressure and be efficient in meeting deadlines.
- Strong knowledge of marketing, research, and related subjects
- Must be willing to travel
- Bachelor’s degree or successful completion of college-level business and marketing classes preferred.
